Calibration Frequency Determination
ISO/IEC and ANSI/NCSL Quality System guidelines require periodic re-certification of measurement standards. The necessary frequency of re-certification depends strongly on the individual customer determining the usage parameters for their standard(s). It is the users responsibility to determine the re-certification frequency based on their internal quality guidelines.
RES Calibration recommends a one year frequency after initial calibration of a Step Height Standard. This is based on observed industry best practices and to provide the customer with sufficient time to track and monitor performance of their standard in regards to the associated Measurement and Test Equipment (MTE) it will be used on and the environment the standard will be exposed to. The user can adjust calibration intervals after sufficient data has been acquired to justify the change in interval.
For Additional information, refer to the Annex in ISO 10012-1: Guidelines for the determination of confirmation intervals for MTE.
Customer Request for Calibration of a Step Height Standard
Request for initial calibration of a Step Height Standard can be accomplished by contacting RES Calibration and providing the following information:
* Company Name, Address, and Primary contact person’s phone and email information
* Description of the Standard to be calibrated (ie. manufacturer of the standard, Model Number, S/N, Step Height range). A picture of the standard (optional) can also be provided.
After receipt, RES Calibration will prepare a formal quote for the standard(s) requested and email it to the primary customer contact.
RES Calibration will send a “Recalibration Notice” to all customers of previously calibrated standards approximately one month prior to the calibration due date. The notice will be sent to the primary contact on record. It is the responsibility of the user to contact RES Calibration if the primary contact information has changed. Previous customers can also contact RES Calibration and request a “Request For Quote” (RFQ) for calibration services at any time. The RFQ will be provided and is valid for (90) days from the date prepared.
Duplicate Copy of lost or damaged Certificate of Calibration
A duplicate copy of a lost or damaged RES Calibration provided “Certificate of Calibration” will be provided by customer request up to a maximum of two years from the last calibration date of the standard. If the standard is on a one year calibration cycle, a duplicate of the last calibration package will be provided. There will be a $50 processing charge for the replacement copy.